This Privacy Policy explains how collects, uses, and discloses personal information when you use NomNom services at nomnom.cc, our mobile apps, and related support channels.
1. Information We Collect
- Account details: name, email address, phone number, school email verification.
- Order and delivery data: pickup/dropoff, delivery notes, status history.
- Payment and transaction records: delivery fees, tips, refunds, payout records.
- Device and usage data: IP address, browser/app events, diagnostics.
- Support communications you send through email or in-app support.
2. How We Use Information
- Provide and improve delivery, matching, account security, and support.
- Process payments, tips, payouts, and refunds.
- Detect fraud, abuse, and policy violations.
- Communicate service updates, receipts, and important legal notices.
- Comply with legal obligations and enforce agreements.
3. How We Share Information
- With riders and customers as needed to complete a delivery.
- With payment processors and infrastructure providers under contract.
- With law enforcement or regulators when required by law.
- In a corporate transaction such as merger, acquisition, or reorganization.
4. Data Retention
We retain personal information for as long as reasonably necessary for service operations, legal compliance, dispute resolution, safety, and fraud prevention.
5. Your Choices and Rights
You may request account updates, access, correction, or deletion, subject to legal exceptions. California-specific rights are described in our California Privacy Notice.
6. Security
We use administrative, technical, and physical safeguards designed to protect personal information, but no method of transmission or storage is fully secure.
7. Children
NomNom is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
8. Contact
For privacy requests or questions, contact hello@nomnom.cc or call .